AI Agent

Nick leads the design on Architech's revolutionary Collections AI, an AI-driven solution designed to streamline debt recovery processes. Collections AI can engage with customers through voice, text, and email conversations in a human-like manner, escalating cases to live agents when necessary, and act as a co-pilot for human agents by providing essential customer data. The AI is capable of handling complex inquiries, understanding tone and sarcasm, and adapting to compliance requirements.

Description

As your Collections AI agent, I'll call, text and email your customers to settle small balance accounts, escalate requests when necessary and act as a co-pilot for your live agents... all with a personalized and friendly touch!